When you’re opening a mailbox with us, we have to confirm your identity to make sure we’re opening the mailbox for the right person.
We do this through our security partner HooYu. This way, we can check you are you, while keeping your details completely safe and secure.
HooYu can quickly and safely verify people from all over the world using digital footprints, ID document authentication and facial biometrics. It’s not only safer, it also speeds up the application process meaning your account is opened faster.
Yes. HooYu use a TLS encrypted connection to keep your data secure. They delete all copies of your documents as soon as the identity check is done.
As part of the verification process, we'll share your contact details with HooYu and they will share identity verification information with us.
Struggling to upload the documents we've asked for? Check out our hints and tips to make sure that you have uploaded everything correctly.
Please make sure when you upload your proof of ID that:
Please make sure when you upload your proof of address that:
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HooYu Identification from MBE Ireland - Cork
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